Your privacy matters — learn how we protect your information
At Asia Travel Links, we are committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data. This Privacy Policy explains what information we collect, how we use it, with whom it may be shared, and your rights when you visit our website or use our travel services.
1. Introduction
By accessing our website or using any of our travel services, you agree to the practices described in this Privacy Policy. We encourage you to read this document carefully.
2. Information We Collect
We may collect data when you submit inquiries, request quotes, or make bookings.
- Personal Information: Full name, email, phone number, nationality, date of birth.
- Travel Information: Destinations, travel dates, group size, special requests.
- Technical Information: IP address, browser type, device info, cookies.
3. Sensitive Information (Passport, Visa & Identification)
For bookings requiring flights, hotels, visas, or insurance, we may collect passport numbers, passport scans, visa documents, or ID details. These are stored securely and deleted once no longer required.
4. Payment & Billing Information
We may request billing details to confirm reservations. We do not store credit card information. Online payments are processed through secure third-party gateways.
5. How We Use Your Information
- Process bookings and travel arrangements
- Send confirmations, itineraries, and updates
- Provide customer support
- Improve our services and website experience
- Comply with legal obligations
6. Data Storage & Retention
We keep data only as long as needed:
- Inquiries: 6–12 months
- Booking data: until travel is completed + legal requirements
- Passport/visa documents: deleted once services are fulfilled
7. Cookies & Tracking Technologies
We use cookies to improve website performance, remember preferences, and analyze traffic. You may disable cookies, though some features may not work correctly.
8. Sharing Information with Third Parties
We never sell or trade your data. We only share necessary information with trusted partners, including airlines, hotels, tour operators, visa services, insurance providers, and payment gateways.
9. International Data Transfers
Your information may be transferred internationally when necessary to deliver travel services. We ensure partners receiving your data follow appropriate security standards.
10. Data Security
We use secure servers, encryption, restricted access, firewalls, and SSL to protect your data. While no online system is completely risk-free, we continuously improve our security measures.
11. Your Rights
You may request to:
- Access your data
- Correct inaccuracies
- Request deletion
- Withdraw consent
- Obtain a copy of your data
12. Children’s Privacy
We do not knowingly collect information from children under 16 unless provided by parents or guardians for travel arrangements. Contact us to remove any data mistakenly submitted.
13. External Links
Our website may contain links to third-party sites. We are not responsible for their content or privacy practices.
14. Updates to This Privacy Policy
We may update this policy as needed. All changes will be posted on this page with the updated date.
15. Contact Information
If you have questions or wish to request access or deletion of your data, please contact:
Asia Travel Links
Email: contact@asiatravellinks.com
Phone: (+84) 917 506 881
Address: No.4, alley 178/2 Dinh Thon str., My Dinh Ward, Hanoi, Vietnam
By using our website and services, you agree to the terms of this Privacy Policy.
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